The Citizens Advice
Bureau
provide free, independent,
impartial advice and information.
In Armagh, our office hours are:
| Monday |
10.00
a.m. - 1.00 p.m. |
| Tuesday |
10.00
a.m. - 1.00 p.m. |
| Wednesday |
Telephone
Advice/appointments only |
| Thursday |
10.00
a.m. - 1.00 p.m. |
| Friday |
10.00
a.m. - 1.00 p.m. |
Telephone Helpline 10.00
a.m. - 4.00 p.m.
Appointments for specialist advice
2.00 a.m. - 4.00 p.m. daily
provide free, independent,
impartial advice and information.
because rights matter to you.....
- because you have a
right to participate fully in society.
- because you have a
right to be heard.
- because you have a
right to information
- because you have a
right to equality of treatment
...they matter to us
Cab works to ensure
- it provides an advice
service which is flexible and responsive to the needs of communities and
individuals
Cab strives to
- open up channels of
communication with government, public bodies and the media.
- act as advocates, to
give people voice
- develop tribunal
representation work to enable clients to put forward the best possible case.
CAB has...
- a comprehensive
up-to-date information system updated monthly in each bureau.
- a computerised wide
area network.
- a policy of training
all staff on an ongoing basis and regularly reviewing training to ensure
advisers are abreast of new developments and changes in the law.
- a complaints procedure.
CAB will...
- maintain consistently
high standards of advice
- ensure all its policies
and practices are based on principles of equality
- challenge any public
policies which may have a discriminatory effect on clients
...deals each day with
almost 1,000 enquiries throughout Northern Ireland.
...advises on
- social security
- housing
- employment
- debt
- legal issues
- consumer issues
- a range of other
matters
...represents at
approximately 1,400 tribunals each year
...constantly improves access to its service through
- home visits
- accessible premises
- outreach provision
...is in daily contact with
political parties, government departments, the media, research organisations and
trade unions.